Value Adding AppraisalsMaking Appraisals Work For You

Staff appraisals are, or should be, a great opportunity to move performance forward. This course shows you how to make the most of that opportunity. Is your team's experience of appraisals a box-ticking exercise and waste of time? Is your view, as the person hosting the appraisal, that you need to get it done as quickly as possible, file it and tell HR you're up to date?

Appraisals are a great opportunity to:

• Give (and receive) constructive feedback
• Reflect on what went well...
  ... and what could be improved
  
• Motivate your team members
• Set or reset objectives
• Plan future development

As you are required to do appraisals, why not make the most of them?

This workshop provides all of the building blocks to hold a successful appraisal meeting - one that adds value to your staff member and to you - and shares a powerful framework for giving feedback as well as an effective model for setting and agreeing personal development plans.

Course content

Half or one day in-house course

The techniques learned on this course are delivered through practical application.

• Benefits of effective appraisals - understand what makes an appraisal effective for the appraiser, appraisee and the organisation.
• The appraisal environment - understand the benefits of creating the right environment for an effective appraisal and how to make the most of the opportunity to develop rapport and trust; understand your role; develop the right intent; be prepared; be physically and psychologically ready.
• Active listening - make your appraisees feel comfortable and help them understand that you are listening by demonstrating key listening and body language skills.
• Questioning skills - break free from conversation-limiting questions by using multiple techniques including open, closed, probing, comparison, leading, multiple and hypothetical questions.
• Give and receive effective feedback - use the 'BROFF' model (Behaviour, Reason, Outcome, Feelings and Future) to give and receive constructive and meaningful feedback.
• Bannish barriers - understand what barriers you and the appraisee may face before the meeting and find out how to turn them into positive actions.
• The appraisal meeting - be able to choose the correct format in which to conduct your appraisal meeting.
• Change your approach - Use proven models such as 'GROW' to coach team members to achieve their best.

Benefits of this course

• Retain and motivate staff.
• Improve working practices.
• Run meaningful appraisal meetings with concrete results.
• Learn how to demonstrate active listening.
• Use effective and pertinent questioning techniques.
• Develop a 'trust-based' approach to encourage honest answers.
• Feel confident, be constructive and structured when giving difficult feedback.
• Develop objectives that are realistic and reachable with the appraisee, rather than for the appraisee.
• Set personal development plans that actually develop staff, to fulfil their needs and organisational needs.
• Develop, motivate and retain your team and individuals through morale boosting appraisals.
• Optimise team work.
• Enhance your working relationship whilst contributing to the long-term effectiveness of your team.

A well presented course and, because of its practical and applied nature, it gave no room for loss of concentration."

Who should attend

Managers and supervisors who are required to conduct staff appraisals.

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