From Competent Manager to Effective LeaderBuilding strong leadership skills that enable you to motivate and inspire others.

Good managers do not automatically develop into strong leaders. Being an effective leader involves understanding how to harness the energy, enthusiasm and motivation of the people around you.

There are many differences between good managers and highly effective leaders. Being a competent, or even a good manager, is an important development stage; taking the step up to becoming an effective leader requires different and additional skills and attitudes. On this course you will learn how the way you interact with other people affects them, and how you can dramatically enhance your effectiveness by communicating effectively and inspiring those around you.

» Course content
» Benefits of this course
» Who should attend?

Course content

Two day programme where the content can be tailored to specific requirements

• Your leadership style and its impact on others - compare different leadership styles and the effect they have on people and performance.
• The essentials of leadership - engage and involve your team to achieve strategic objectives.
• Problem solving - analyse and solve problems at both team and organisational level.
• Support and develop your team - embrace the performance management process and propel people to the top of their game.
• Understanding interpersonal effectiveness - interpret the power of body language and emotion in line with our effectiveness.
• Different types of conversation (up, down and across) - maximise effectiveness in different hierarchical situations.
• How to have great conversations - modify your approach to all conversations and understand what makes them great and from whose perspective.
• Exceptional  communication skills - applied to: delegation, coaching, objective setting, negotiations and inter-department collaboration.
• Where to invest your energy as a leader - invest your energy where the greatest opportunities lie in order to improve performance.
• In the moment 'the power of NOW' - manage situations that make you feel uncomfortable through adopting the right mindset ‘Be Here Now’

Benefits of this course

Move beyond the processes required to be a competent manager by learning the specific skills and behaviours needed to be an effective leader:

• Learn how to have great conversations with staff, peers and more senior colleagues even when put on the spot!
• Gain a better understanding of your personal style, and how to adapt it, to inspire and motivate others through effective communication.
• Develop an armoury of listening, questioning, verbal and non-verbal communication skills which can be used when dealing with others in both formal and informal situations.

Who should attend?

Mid level managers – experienced first line managers and managers of managers.

Managers who want to become effective leaders.

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